Shipping & Returns Information
As our items are all handmade or on a preorder basis, our standard lead time is 4-6 weeks, we will however always do our best to meet your needs, so if you do have an urgent order please reach out to us to see what we can do.
Standard UK Delivery Charges
UK Postage & Packaging is free for orders over £60
All orders up to £60 are a flat rate of £3.50
Items are sent by Royal Mail Tracked 48 as standard, however if you would like your delivery expedited or sent via courier
please contact us for more options.
We also provide worldwide shipping options, however as this facility is not currently set up on our website, please contact us to request a quote for your country / region.
We have a 14-day returns policy, which means you have 14 days after receiving your item to request a return.
Your item must be in the same condition that you received it, unworn or unused otherwise we will be unable to accept the return / issue a refund. Unfortunately we are unable to accept returns on custom size items, unless they are faulty. We are not responsible for lost parcels returned to us and we advise you to use a mail / courier service that covers the full value of contents.
To request a return, you can contact us at:
hello@beachbabyclothing.co.uk If your return is accepted, we will send instructions on how and where to send your package. Unfortunately we are unable to cover the cost of return postage.
Damages and issues
Please inspect your order upon receipt. Our clothes are all hand made and we take great pride in the quality of our product, however we are only human and mistakes can happen! Please contact us as soon as possible if the item is defective, damaged or if you received the wrong item so we can rectify the issue.
Refunds
We will notify you once we’ve received and inspected your returned item. Once the return has been approved, you’ll be automatically refunded via your original payment method, minus postage.
No refunds or replacements will be issued for orders for which an incorrect delivery address has been provided.
Need to know more? We’re here to help!
If you need any further information or clarification please feel free to contact us directly, we are always happy to help!